Discussion in 'Templates' started by Vipaige, May 24, 2016.
this is the first time this has happened and I can't figure out why! Please help
Vipaige, could you elaborate a bit more on the issue.
What template are you trying to download? Are you getting any error messages? You say this is the first time this has happened, when was the last time you downloaded a template?
Any thing more would really help.
Thank you so much Dj-
I just remembered over the weekend I received a notice of 'New' updates ready. I didn't realize till I hit the key to continue that it was installing Windows 10! I have tried FireFox, Google Chrome and ixquick browsers.
Vipaige, please see my first set of questions. unfortunately, I can't help without knowing the answers to those.
I downloaded last template 2 weeks ago.
The ECommerce theme - Venture and ECWID widget
Msg. Download failed.
I just downloaded the template, and all seems fine.
I would give it another try, and if you are still having an issue, place a support ticket (support>contact us).
Thank you. I believe it is related to my lack of knowledge of Win10 setup somehow.
I'll keep trying.
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