Strange message! Something weird. Files are missing!!

Discussion in 'SHOW Responsive Video Suite' started by bernardcustard, Feb 25, 2016.

  1. bernardcustard

    bernardcustard Member

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    Easy at the beginning, but now it´s a little bit weird. It keep saying me that you have to contact with the web owner because some file it´s missing. Nothing it´s missing and it´s doing it through all the web browsers. Working on a mac book pro 15", Yosemite 10.10.5 and version of browsers SAFARI Version 9.0.1 (10601.2.7.2), FIREFOX 43.0.4 and CHROME Version 48.0.2564.116 (64-bit).

    Any clue. It´s simple. Put a video with a few Tittle and subtitle with a invisible button and that´s all at the moment. But i want to link everything with the tour. Any clue what it´s missing in the little intro?

    http://bernardcustard.com/wip/ragelintro/ (Beta version for check). It´s working fine but with the message.
     
  2. DjHerold

    DjHerold Moderator Staff Member Advisory Group

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    bernard, from your description, you're not telling me what you're using, which widget, version of Muse ect.
    Please provide a bit more info, maybe screen shots, and a description of what you're wanting to accomplish.
    This "Any clue. It´s simple. Put a video with a few Tittle and subtitle with a invisible button and that´s all at the moment. But i want to link everything with the tour. Any clue what it´s missing in the little intro?" isn't giving me much to go on.
    You have a bunch of things on your page, and I can't tell from this what's causing the error message.
    Dj
     
  3. bernardcustard

    bernardcustard Member

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    The version of Muse Adobe CC and the plugin it´s Responsive Video PLUG-IN. This it´s the message that appears in the photo it´s with all the browsers. With the YOUTUBE option it works fine http://bernardcustard.com/wip/ragelintro02/ but it´s not working with mobile with youtube ( always trying to load). Thanks in advance and sorry for not giving you more details. I hope this will clear something. Thanks, Bernard.

    P.D. I did clear the cache but its doing the same.
     

    Attached Files:

  4. DjHerold

    DjHerold Moderator Staff Member Advisory Group

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    bernard, I going to ask you to place a support ticket on this (support>contact us). They may have a better idea as to what causing this,
    On you're other point "but it´s not working with mobile with youtube ( always trying to load).".......remember that any video set to auto play in a mobile device will not auto start. This is something that all carriers don't allow. It causes data usage issues.
    Dj
     
  5. bernardcustard

    bernardcustard Member

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    Many thanks for your replies DJHerold. I will contact you ;).
     

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