"Show" responsive video Player weird aspect ratio

Discussion in 'SHOW Responsive Video Suite' started by CRAIG, May 20, 2016.

  1. CRAIG

    CRAIG Well-Known Member Advisory Group

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    Hi

    I'm using the "show responsive" video widget (from stacks), and the 1920x1080 video from youtube has a weird aspect ratio, cropping off about 20% of the sides of the video. Can anyone assist with a solution to rectify?

    Thanks,Craig
     
  2. DjHerold

    DjHerold Moderator Staff Member Advisory Group

    3,459
    255
    Craig, could you place a support ticket on this (support>contact us). The support guys are best equipped to look at your file in a case like this.
    Thanks
    Dj
     
  3. kirch

    kirch New Member

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    Was there a solution to this post? I've experienced this same issue.
     

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