Solved Show background video

Discussion in 'SHOW Responsive Video Suite' started by Lisa, Apr 14, 2016.

  1. Lisa

    Lisa Member

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    Does the background video not support Ipad and Iphones? Safari? I have two sites that work fine everywhere but these devices.
     
  2. quietghostdesign

    quietghostdesign Member

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    Hi Lisa,

    Autoplay background video doesn't work on mobile devices, in order to prevent excess bandwidth usage. The screenshot you've selected on the widget will act as an image for use on mobile devices. If the screenshot wasn't used, in some cases, the device would treat the widget as a video still and include an ugly play button in the middle of screen. Using the screenshot prevents this from happening, as the device is treating the widget as an image, rather than video.

    Hope that helps.
     
  3. Lisa

    Lisa Member

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    The video actually works on my android devices. Even an older phone. But someone with the latest Iphone it didn't work. It should work on Ipads with wifi in my opinion. It seems to be a safari issue.

    As well it sometimes works on desktop and sometimes doesn't you have to refresh or go to another page and go back. The old widget seem to work better in my opinion. Any updates for safari?
     

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