Solved Random Missing Thumbnail

Discussion in 'Media Pro Gallery' started by JoshTem, Apr 4, 2016.

  1. JoshTem

    JoshTem Member

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    I seem to be getting a random missing thumbnail when ever I preview the page or reload the page.
    2016-04-05 (1).png
     
  2. Norman Durkee

    Norman Durkee Well-Known Member Moderator

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    Hey @JoshTem , by chance do you have a link to where I can check this out at?
     
  3. JoshTem

    JoshTem Member

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    Last edited: Apr 4, 2016
  4. Norman Durkee

    Norman Durkee Well-Known Member Moderator

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    Interesting everything seems to be working fine when I test it in Firefox, but internet explorer shows the random white box. Have you tried to extract the widget and test it on its own page? As well as possibly dragging a fresh version of the widget out and readding the photos to see if that has any effect?
     
  5. JoshTem

    JoshTem Member

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    @Norman Durkee ,
    Just re-published with a brand new gallery and a copied one to a fresh page, Seems to be a size thing because when their 2 side by side it works fine.. but that would wreck my design.
     
  6. Norman Durkee

    Norman Durkee Well-Known Member Moderator

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    It's hard to tell but is it the same photo every time that is missing?
     
  7. JoshTem

    JoshTem Member

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    there is no photo missing that's the weird part.
     
  8. Norman Durkee

    Norman Durkee Well-Known Member Moderator

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    Oh yes that is very weird, in doing alittle searching I have discovered that there is a bug currently in this widget. We are hoping for a fix soon! If you could I suggest placing support ticket! They may have a possible solution.
     
  9. JoshTem

    JoshTem Member

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    Ah ok will do.
     

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