Solved Platform template in Muse2018.0 freezing

Discussion in 'Templates' started by Hans Sodaar, Dec 2, 2017.

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  1. Dec 2, 2017 #1
    Hans Sodaar

    Hans Sodaar New Member

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    Today I opened the Platform template in Muse 2018.0 resulting in a frozen Muse. The template has been converted on opening and then the screen froze. Even not possible to kill Muse in a normal way.
    Any workaround or resolution known?
    thanks in advance
    Hans
     
    Hans Sodaar, Dec 2, 2017
    Hans Sodaar, Dec 2, 2017
    #1
  2. Dec 3, 2017 #2
    DjHerold

    DjHerold Moderator Staff Member Advisory Group

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    Hans, not sure what might have happened.
    I just downloaded as a test, and to make sure the template we have online is ok. I did not have any issues with loading, previewing in Browser or closing the template.
    I'd suggest re downloading it, just to make sure the template didn't get corrupted somehow.
    Also, take a look at my screen shot of my Muse version.
    Make sure yours is the same because Adobe had released a version just prior to this one (2018) that was a real mess for everyone. The version I have is the latest released version.
    Hope this helps
    Dj
    Capture.JPG
     
    DjHerold, Dec 3, 2017
    DjHerold, Dec 3, 2017
    #2
  3. Dec 4, 2017 #3
    Hans Sodaar

    Hans Sodaar New Member

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    Hey Dj,
    Thanks for the response. I have the same build number. Had it tried out on another pc, no problem. Seems to be a machine related problem. I will dig in into that.
    Hans
     
    Hans Sodaar, Dec 4, 2017
    Hans Sodaar, Dec 4, 2017
    #3
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