Nothing showing for background video

Discussion in 'SHOW Responsive Video Suite' started by Jamin Ver Velde, Nov 14, 2016.

  1. Matthias Gengenbach

    Matthias Gengenbach Active Member

    33
    2
    Hey...

    I have the exact same problem. When I initially preview or publish the site, everything works out great! However, a few reloads or switches to other sites lead to the same bug. The video just doesn't play anymore. I'm using it in section mode (in a frame with the correct graphic style and a fill with 100% opacity). Since this is a very important project for a big company I really need immediate help.

    The page is:
    http://introvertriebspartner.businesscatalyst.com
    Please try some site switches and resize the browser to 1440px. Sometimes if the video doesn't play, you just need to shrink the browser width for 1px and it immediately plays again...

    Please help me!
     
  2. DjHerold

    DjHerold Moderator Staff Member Advisory Group

    3,458
    255
    Matthias, I'm going to suggest you place a support ticket (resources>contact us) if you need help quickly.
    That's not to say that someone here might have a solution, but the team can look at your file.
    Thanks
    Dj
     

Share This Page