Solved Mumblr blog not displaying on mobile

Discussion in 'Mumblr' started by RobJon, May 25, 2018.

  1. RobJon

    RobJon Member

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    I have noticed that my sites which use Mumblr are not displaying the blog at all on mobile devices. This also goes for Musetheme's own preview of the widget.
    Are you aware of this problem? Do you know what is causing it?

    Many thanks
     
  2. RobJon

    RobJon Member

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    Update - Its not that it isn't displaying on mobile. Its because I was testing it on a mobile and I had not accepted Tumblr's new GDPR policy on that device. There is no way to do this when looking at a site using the Mumblr widget. Unless I am not up to date?
     
  3. DjHerold

    DjHerold Moderator Staff Member Advisory Group

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  4. RobJon

    RobJon Member

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    Perhaps I don’t understand what you mean. Can you give me a step by step guide on what to do. I looked at my settings on Tumblr but could not see anything which helps in the situation.

    Your own preview of the widget has the same issue
     
  5. Ian B

    Ian B New Member

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    I'm having a similar issue, with Mumblr showing on desktop and Android, but not on iPhones.

    I've given up trying to fix it, soooo frustrating!
     
  6. DjHerold

    DjHerold Moderator Staff Member Advisory Group

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    Rob / Ian, could I ask that you place a support ticket on this (resources>contact us).
    Without seeing a file (which support can do) it's difficult to know what you've done (or not done) in each case.
    Thank you for understanding.
    Dj
     
  7. Ian B

    Ian B New Member

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    Thanks for that, will do. (might have to wait until after the weekend :D)
     
  8. Geard

    Geard Member

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    Same issue here, Mublr stopt working recently. It stopt on all devices. Android,windows and OS. In safary, edge and chrome.
    Maybe Tumblr is blokking the stream?
     
  9. Geard

    Geard Member

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    On the Tumblr privacy dashboard there is nothing to accept or agree to to make this work again.
     
  10. DjHerold

    DjHerold Moderator Staff Member Advisory Group

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  11. DjHerold

    DjHerold Moderator Staff Member Advisory Group

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