Media Pro widget conflict

Discussion in 'Media Pro Gallery' started by Four2, Jan 13, 2016.

  1. Four2

    Four2 Member

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    When I add the 'Media Pro' Gallery to a page which contains a copy of the 'Contact Block' Widget, it
    to reduce the minimum height of the input fields. When I remove the gallery, they return to their original height.

    Any help, greatly appreciated!
    Pete

    Screen Shot 2016-01-13 at 15.54.42.png
     
  2. DjHerold

    DjHerold Moderator Staff Member Advisory Group

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    Four2, this is something we are looking into. We are trying to find out why certain forms are shifting when used with this widget.
    For now, try using the 'Classic' form widget. It is very similar in design but it does not shift when used together. I will pass this along to the team and see if there has been a breakthrough.
    Thank you for letting us know.
    Dj
     
    Four2 likes this.
  3. Tom

    Tom New Member

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    I'm having the same issue...knocks my text down from my footer as well...
     

    Attached Files:

  4. Four2

    Four2 Member

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    Has there been any progress resolving this conflict? I've also just noticed that this widget affects the height of the some of the slideshow thumbnails. I'm sorry to pressure you guys but I've got a site overdue for launch and would really like to implement this gallery but I'm now on a very limited timescale.

    Thanks,
    Pete
     
  5. Tom

    Tom New Member

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    Pete,

    I'm having similar issues, and it's a mess, I have other parts of my beta site that have the footer text shifting, rollovers (from a different widget) shifting, and form fields (from Adobe's form widget) messed up too.

    Here is the response I got on it, and it appears they are implying that everything else on the site is the problem EXCEPT MediaPro Gallery. In my testing, if I remove the MediaPro Gallery widget, everything else works fine.

    Darian replied
    Jan 21, 12:50pm
    Hi Thomas,

    That rollover widget under 'Capabilities' looks to be from a different widget provider so I cannot offer support if something is conflicting with outside widgets. We have no control over how they were developed and can't add support for other developers content, sorry.

    There is a known issue where forms can go a little out of whack when using certain widgets. This is, again, something that we really can't control because the form widget was created by Adobe. We are looking into a proper fix for form boxes losing their styling. What you can do for the time being is just adjust the dimensions of your form entry box to adjust for the offset. That is your best bet now.

    We are definitely looking into adding caption/description support for Media Pro content. Please stay tuned.

    Please let us know if you have any further questions. We appreciate your feedback and support.

    Thanks!

    --

    Darian Kanius
    Product Specialist / Support


    This seems pretty dismissive, IMHO, so I can't use this widget at all.
     
    Four2 likes this.
  6. Four2

    Four2 Member

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    I may be wrong but surely it's just a case of renaming some of the elements used in the gallery, so that when the CSS styles the widget, it doesn't affect other existing page elements (especially when these are standard widgets included in Muse from Adobe). Unfortunately this is not something that we as end users have access to. As far as I have noticed it just seems to affect the minimum height properties.

    Pete
     
  7. Tom

    Tom New Member

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    *******UPDATE*****

    I need to back up on what I have been saying earlier. I just found the same issue with another third-party plug in, so I'm now unsure of it's source. However, I've reached out to every vendor with a widget that does this, including Adobe, and (of course) the vendor blames Adobe, and Adobe blames the vendors. Could you guys PLEASE work togther to solve this???? If I find a solution, I'll report it here.
     
    Last edited: Feb 2, 2016

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