Issue with Facebook Photo Album

Discussion in 'All Other Widgets' started by Glenn Taylor, Nov 7, 2018.

  1. Glenn Taylor

    Glenn Taylor New Member

    I sent an email to support not too long ago concerning an issue I'm having with the Facebook Photo Album widget but never heard back. I sent a link to the site as well as the Muse file.

    FPA has been working well for my client until recently. Now I get the following message....

    There was an error retrieving the requested images.
    Please refresh the page and try again.

    The ID number in the widget matches the one in the client's Facebook page.

    Nothing had been changed prior to getting this message.

    Any help would be greatly appreciated.

  2. DjHerold

    DjHerold Moderator Staff Member Advisory Group

    Glenn, although I do see your issue, I haven't run across this before.
    I hope someone here can aid with some insight.
    Having said that, I checked on your ticket and saw that one of our team did respond to you and was looking for some more follow up.
    If possible, you may want to see if you got his response (it may have gone into your spam) and get back in touch with him.

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