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Inconsistent player size

Discussion in 'SHOW Responsive Video Suite' started by SarahKscope, Mar 27, 2018.

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  1. SarahKscope

    SarahKscope Active Member

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    I am using the SHOW Responsive Video player in my site: http://duneslasik.com/

    I am noticing that the player will jump and resize on the page, but not consistently. (See attached screenshots) Since it doesn't happen all the time, I am not sure how to fix it.

    I am using fixed breakpoints and I have the player resize set to "none" at each breakpoint.

    I don't have any other widgets on the page, so there shouldn't be any conflict.

    Thank you for your help!
     

    Attached Files:

  2. SarahKscope

    SarahKscope Active Member

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    I forgot to mention that so far, I have only seen this happen in Chrome and Safari.
     
  3. DjHerold

    DjHerold Moderator Staff Member Advisory Group

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    Sarah, unless someone here in the Forum has run across this and has a solution for you,
    I'll have to suggest placing a support ticket (resources>contact us).
    I think it's best when you have an intermittent problem, because the team can look at your .muse file.
    That helps tremendously.
    Thanks
    Dj
     
  4. SarahKscope

    SarahKscope Active Member

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    DJ - will do. Thank you!
     
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