gallery widget and video player

Discussion in 'SHOW Responsive Video Suite' started by mebner, Feb 18, 2016.

  1. mebner

    mebner New Member

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    they both doesn't work properly on 15" mac book the video player is way to big linked to a vimeo video also on desktop. and the gallery on a iPhone 5 doesn't fit in the middle. could you have a look on this behaviors.

    thanks m.
     
  2. DjHerold

    DjHerold Moderator Staff Member Advisory Group

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    mebner, since your issue seems to be specific to your set up, could I ask you place a support ticket (support>contact), and give the developers all your information and any examples you may have.
    Dj
     
  3. mebner

    mebner New Member

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    Hey dj
    I did what you said and dropt a message with all the Information to the Support Team but i Never reach a answer or when takes it weeks
    Thats Not normal an Not very customer Friendly can you have a look tzz that Thanks m.
     
  4. DjHerold

    DjHerold Moderator Staff Member Advisory Group

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    mebner, with the volume that the support team gets, please be patient. If you placed your ticket yesterday, it's heading into the weekend, and there is a smaller staff working. I'm sure the team will do everything they can to get you a quick response.
    I will mention this to the team also.
    Thanks
    Dj
     

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