Gallery Connect doesn't appear on site

Discussion in 'Connect - CSV Widgets' started by Ryan JP, May 4, 2017.

  1. Ryan JP

    Ryan JP New Member

    Hey Guys - maybe you can help me out. Without having altered anything on this page, let alone the widget, one of my Gallery Connect widgets stopped appearing on the site. It seems to try and load, and then stops. I attempted to republish the CSV sheets in question, to no avail. I'm sure there is something stupid I've done to mess this up, but I can't seem to figure out what it could be.

    gallery settings:
    gallery images:
  2. Jeremei

    Jeremei Well-Known Member

    You could test in this way:
    1. Open a blank page
    2. Drag "Uniform Grid Gallery" to canvas
    3. Follow exactly video tutorial instructions, don´t do anything in different way
    4. Preview result in browser
    5. If the gallery is working right in browser preview so it means that you may have made a mistake in gallery creating. It can be a very tiny spelling mistake or something like that?
    6. If the preview is not working properly so I recommend to send a support ticket to Muse-Themes team.

    Good Luck! :rolleyes:
  3. Ryan JP

    Ryan JP New Member

    For anybody who might stumble this way trying to figure out why everything vanished on their gallery all-of-the-sudden - the problem (for me) was that somehow, I had a stray number in the img_id column (that orders the images) that wasn't represented by a link. So it thought there was a 9th image, because I had a 9 in a row, but there was no associated link, which made the whole thing shut down. Stupid mistake. :(
  4. DjHerold

    DjHerold Moderator Staff Member Advisory Group

    Thanks for the update, I'm sure this will help someone else that may come across it.

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